Enquiry Management System – CRM Services

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Customer service starts by lending ears to your customer's needs. A good CRM voice over system can fulfill this only up to eighty percent. How do you give your customers the hundred percent they deserve? CRM Enquiry System is the answer. A good inquiry management system saves you a lot of time and efforts and in turn, saves a lot of man hours for a company. We at Webdigita Technologies offer to develop efficient CRM solutions to keep track of all business related enquiries and sales lead for effective running of your business.

Enquiry Management System Chennai

An online Electronic Enquiry Management System gives you easy access to all kinds of relevant sales information, records all interactions and presents itself as clear analysis. Our Enquiry Management CRM solutions can get your business customer relationship management completely integrated to give an over all hold in CRM management. This reduces human errors to a great extent as every occurrence is recorded instantaneously. With different modes of inquiry methods like online complaint box, inquiry forms and mails, you get to have a deeper perspective on the concerns of your clients and potential business leads.However small scale your business might be, with a professional inquiry management system, you reach your goals sooner and more crisply. With nominal rates at we offer, make this a reality.

Webdigita facilitates your business with a 360-degree analysis procedure of all activities taking place throughout the system, like enquiries, by collecting standard reports. We provide you forms with personal requirements and can be built according to your desire Create your own template, drag and drop required elements and access any field through your database. The reports can be designed in any format. Eg: Word, Excel, PDF, CSV and HTML.

We offer you with a flexible module that receives all information and stores it in the system to be reviewed later on. Analyze your activities then and there or whenever necessary. You also get the option of designing your own online forms, or ones that are manually entered. With both online and offline options, you create a hospitality environment that gives space for users to utilize your options at their convenience. These also include mails, telephone calls, online travel agents (OTAs) and travel websites. The inquiry dashboard we provide you also creates an enhanced overview of all processes.

Connect your potential leads to surveys, push them into learning more about the nature of your product and streamline different inquiry activities that lead to customer conversions. The lead tracking application we design for you gets you to establish a hike in sales graph in real-time. You get to witness the progression that happens by yourself. Calls that are attended, meetings generated through inquiries, rate cards etc. With all these data, you can identify particular hurdles that are slowing down your progress. Moreover, inquiry management gives you the picture of those that are potential customers and superficial inquiries. By this, you can concentrate more on the actual leads which directly influence your revenue potential.

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Frequently Asked Questions

What platforms are the ecommerce websites developed on?

Our eCommerce Team are experts in building website based on Magento, Wordpress, Opencart, Shopify etc..

What is the cost of building a eCommerce website?

The cost varies based on your requirements, we have built websites for 100+ small, medium and large scale enterprises.

How long does it take to develop a eCommerce website?

The time take to develop varies from one ecommerce project to the other based on the project requirements, we have built websites in a week while some websites have takes more than 6 months to complete.

Can i sell products in multiple countries?

Yes! You can sell the products on your website all over the globe.

Do you provide post delivery website support?

Yes! all our ecommerce website development clients get premium support for 1 year.

Will training be provided after project delivery?

Yes! we traning all our clients post delivery on handling and managing the website.

Where does the eCommerce team develop projects?

All the eCommerce website development services are done in chennai.

Can i sell products in multiple countries?

Yes! You can sell the products on your website all over the globe.

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