Refund & Cancellation Policy

Refund & Cancellation Policy At WEBDIGITA, we value the trust you place in our services. Here's our Refund & Cancellation Policy to ensure clarity and transparency in our relationship. 1. Project Initiation: Work on your project begins once an upfront payment is received. Our commitment is to adhere to the predefined scope and timelines. 2. Client's Right to Cancel: - Within 5 business days of project start: 75% of the upfront payment refunded. - 6 to 15 business days of project start: 50% of the upfront payment refunded. - Post 15 business days: Refunds are not provided, but concerns will be addressed in line with the project's scope. 3. Our Right to Cancel: On the rare occasion we need to withdraw from a project due to unforeseen circumstances, we'll refund 100% of the upfront payment. 4. Completed Services: Once a project is delivered: - We'll fix any functional errors or scope discrepancies without extra charges. - Refunds aren't applicable for completed and delivered projects. 5. IT Consulting: Consultation fees are non-refundable. Rescheduling is permitted with a 48-hour prior notice. 6. Project Modifications: Changes after project initiation might affect costs and deadlines. Cancellations post-modification will be subject to the standard cancellation policy. 7. Liability Clause: We're not liable for indirect damages (like profit loss) arising from service operation or inability. Always ensure data backups and safe practices. 8. Policy Updates: We may update this policy occasionally. Regularly reviewing this page ensures you're updated on our terms. Questions? Reach out at info@webdigita.com